Privacy Policy

1. Information we collect

• Your email address, so we can deliver your order page link.
• The occasion, vibe, recipient name, optional sender name, and the list of facts you enter about the recipient. We use these only to generate that one celebration image.
• Payment and order metadata such as purchase time, price, refund status, and Stripe identifiers.
• The generated 1080×1920 PNG, the share token that gives it a stable on-domain preview URL, and the order record that points to them.
• Feedback, support, and abuse-report messages you send through the site or by email.
• Basic technical logs such as IP address, user agent, request path, timestamps, and diagnostic metadata generated when the site is used.

2. How we use information

• To generate the personalized celebration image you asked for.
• To process payments, refunds, and delivery emails.
• To operate, secure, debug, and improve the service.
• To answer support requests and review product feedback.
• To maintain accounting, tax, and legal records.

We do not sell personal information or use third-party ad trackers on the site. We never email or text the person the image is about — only the buyer ever receives messages from us. The buyer downloads the image and chooses where, when, and to whom to post it.

3. Providers we use

• Stripe for payment processing and refunds.
• Vercel for hosting, server functions, blob storage, and privacy-focused site analytics.
• Resend for transactional delivery emails.
• OpenRouter and one or more upstream model providers to turn the facts you paste into the image headline, callouts, closing line, and caption — and to generate the background illustration.
• GitHub for internal issue tracking tied to feedback and support workflows.

4. Retention

Your order record stores the facts you entered, the generated image and copy, and the share token for as long as we need it to keep the on-domain preview working, issue refunds, and keep accounting / tax records. We do not use your facts for any other customer’s image.

When you take a preview down, the on-domain image proxy at /img/{shareToken}.png stops resolving (returns 404), and the underlying order record is marked as taken-down. We retain the underlying generation log (without the customer-typed facts) for 90 days for fraud prevention and refund-dispute purposes, then it ages out. The image you already saved to your phone is yours to keep — we have no way to recall it. Generated output, order metadata, refund records, and delivery artifacts may remain in our system for support, accounting, security, or legal reasons.

5. Your choices

Do not submit facts about a third party that they would not be comfortable seeing on a celebration image you intend to post publicly. If you want us to remove an existing order, contact storypic@forage.bot, or use the take-down link on your order page. We will review the request subject to legal, accounting, fraud, and operational retention needs.